Falko takes off with cloud-hosting, DR and business continuity

How Falko and ITRM Partnership resulted in better business: A case study about a partnership between Falko and ITRM which resulted in greater efficiency and stability within their systems.

Overview

Falko is a market leader in providing asset management services to the aircraft industry. Especially focused on regional markets, it operates in Europe, Asia, South America and Australasia.

However, it was still facing challenges in maintaining and growing its business. Growing its business means growing its assets under management by providing all aspects of commercial aircraft leasing, financing, and management.

The Challenge

Falko joined forces with ITRM several years ago. Falko trusted ITRM to address the ageing IT infrastructure that included on-premise servers andout of warranty legacy systems.

Given the sensitive nature of Falko’s business and the need to be able to cope with unforeseen events, such as natural disasters, supply chain failures and cybercrime, disaster recovery and business continuity were also part of the scope. 

The Solutions

After working together to create a detailed project plan, it was agreed that moving to a hosted infrastructure was best to meet Falko’s objectives. The decision to move to a cloud-based solution offered cost-effective, efficient, secure and reliable acess to cloud computing services. The new solution has provided Falko with a safer solution as well as access to the technical leadership they were seeking; our team of IT professionals were able to guide Flako through the process expertly and remained a point of contact to scale their IT services to meet future demands. 

The new business continuity deployed for Falko’s 52 users was capable of being scaled in line with the business’ strategic plans.

The Outcome

The outcome has enabled greater business productivity by simplifying Falko’s environment, improving performance and providing security controls for its users’ data. In addition, this has enabled Falko to manage service provision rather than manage the constant challenges inherent in ageing, inflexible in-house IT assets.

Taking a holistic approach has paid off for Falko

Falko has achieved its objectives. The company has the technical leadership it sought and can now focus on its core business. Falko’s IT infrastructure is more robust than ever before, which has resulted in greater business productivity. 

Falko’s Director of Marketing & Communications, Chris Sedgwick said, “The project experience and our migration journey to the cloud ran smoothly. The anticipated disruption and upheaval was completely mitigated. It was a job very well done and one that we were eager to celebrate.”

When Falko decided to take a holistic approach to their cloud hosting service, they saw remarkable results in cost savings and customer satisfaction. If you like the sound of focusing on providing excellent customer service without worrying about whether or not everything is running smoothly behind the scenes, contact us today and see how we can help your business achieve its goals.