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As an industry, finance has a unique set of IT support needs. From confidentiality and immediacy in data transfer to reliable data protection, the finance industry relies heavily upon a complex network of IT support services
Published on
27th October 2021
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As the cornerstone of a successful finance business, then, IT support — managed or otherwise — comes with a whole range of advantages, 5 of which are the topic of today’s blog.
Though many finance business owners might overlook the importance of investing in and maintaining a solid IT-based foundation for their business, this blog will reveal how going without IT support in today’s competitive digital climate is essentially commercial self-sabotage.
Read on to discover 5 ways in which outsourcing your IT support to a company like ITRM can not only improve your business’s performance but free up your time to focus on what matters.
Increased competitiveness
In today’s cut-throat commercial climate, your finance company can’t afford to get left behind over a matter as simple as IT support.
Outsourcing the maintenance and strengthening of your IT infrastructure to experts like those in ITRM’s team gives you a better chance against your competitors — as does enhancing the user experience of your site. For custom web design that is sleek, professional, and user-friendly to give your site the edge over others, outsource your IT support and web design services and let the experts give you the boost you need.
Another important influence on your business’s competitiveness is site downtime. If your clients cannot access your services, they might go elsewhere. That’s why it becomes essential to continuously monitor your systems, solving issues immediately, if not even before they arise.
Prepare for anything
Is your finance company’s IT system prepared for the worst? Does your team know how to back up data effectively? Is your data recoverable? If the answer to any of these questions is “no”, then your business is at risk and your current IT support solution is letting you down.
Like other industries, the finance industry is always susceptible to cyber attacks and data breaches. In order to bounce back from malware infiltration or a power outage at the wrong time, your finance business needs to have versatile, responsive software.
Book in a technological consultation with an IT advisory company like ITRM to identify the weaknesses in your current disaster-recovery strategy and fill the gaps to truly be prepared for anything, suffering the least damage possible should the worst happen.
Improved data security
Since you and your team deal with vast quantities of client information every day, protecting this information should be your top priority. Because financial data is extremely confidential, you need to be able to confidently assure your clients it will remain so in your systems.
If you neglect to invest in high-quality defence strategies like two-factor verification and endpoint protection, you not only put your clients’ data at stake but also your business’s reputation.
Allowing experts like ITRM to assess your current data protection and safeguarding systems, examining all points (from endpoints to web and email) is a surefire way to harden your software against hardened cyber criminals. And, trust us, we have over 20 successful years of experience in this field.
Read our blog for more information on protecting your business against cybercrime.
Effortlessly maintain GDPR compliance
Like all industries, IT in finance is constantly affected by changing GDPR regulations and rules.
When it comes to the handling, storing, and careful dissemination of personal data via online spaces, there are a lot of virtual hoops for businesses to jump through. But the long list of GDPR requirements for your business’s IT systems shouldn’t prevent you from delivering high-quality, high-speed services.
With the option of outsourcing managed IT support comes clear guidance as to the correct compliant technology. So you can rest assured that your finance business will never be in hot water regarding its IT practices and procedures.
Enhanced efficiency
If you think your current finance IT data transfer and communication services are the best they can be, think again.
It is not uncommon for business owners to get complacent when it comes to streamlining their company’s processes — especially in fast-paced environments like the finance industry where there is little time to stop and review processes.
Luckily, IT support experts like ITRM can do this for you. A review and reinvigoration of your business’s process might make all the difference. From implementing a cloud computing system to fine-tuning your communication systems, recruiting finance IT support experts allows for a fresh pair of eyes to be cast over your business’s systems in order to elevate their performance.
How can ITRM help your business?
In our 20 years of experience in providing high-quality IT support solutions to the finance industry, we’ve helped businesses great and small increase their productivity, customer satisfaction, and general output — and our recent client THIS R&D was no different.
In early 2020, we worked with THIS R&D to redesign their website, making it more user-friendly, while creating a bespoke CMS and tax relief calculator. To find out more about our work with London-based THIS R&D, read through the full case study here.
Finance IT Support London
While we provide IT support to businesses all over the UK, Kent, Surrey, & London are our focus hotspots. We are proud to offer 24/7 IT support London-wide to businesses of all sizes through our helpdesk.
So, if you’re a London-based finance business seeking a boost for your IT systems, contact our team of experts today.
